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Frequently Asked Questions

Q: What causes a tan to go orange?

A:    There are a few reasons why a tan can turn orange:

1.    Too much tanning solution has been applied to the skin

2.    The product has been left longer on the skin than the recommended time frames and over developed. What.

3.    The DHA level is too high for the clients skin type

4.    The clients PH balance is out of kilter

5.    If you used a competitor product using a cheap quality DHA


Q: How many coats should I do?

A: 2 light even coats per tan, using approximately 50mls of solution per application. We recommend you monitor solution usage to obtain maximum return on your investment.


Q: How many tans can I get from a liitre of solution?

A:You should get approximately 20 tans out of a litre which equals 50mls per tan. We recommend measuring your solution before and after your tan to monitor usage.


Q: What dos the pH balance of the skin mean?

A:pH Balance is the key to great skin pH stands for "potential hydrogen" and is used to describe the acid-alkaline ratio of a substance, which ranges from 0 (the most acidic) to 14 (the most alkaline). When the skins pH balance is out of kilter it can have a negative impact on your tan. To work its best, the acid mantle should be slightly acidic, at a 5.5 pH balance. When it's too alkaline, skin becomes dry and sensitive; you may even get eczema.


Q: How should I store my tanning solution?

A: Tanning solutions should be stored at 20 degrees or lower and not exposed to high temperatures as this breaks down the DHA. Refrigeration is acceptable however tanning solutions must be at room temperature before applying onto the skin.


Q: How do you conduct a patch test?

A: A ‘patch test’ is normally conducted at least 24 hours prior to a full body spray. Apply a small amount of tanning solution on a
cotton bud, behind the ear or crook of the arm. If the client develops any reaction it will indicate a possible allergy. NB: If the client does not wish to do this ensure they sign they have chosen to refuse the test on your client record card.


Q: Is it safe to spray tan when pregnant ?

A: While spray tanning has proven to be a safe practice for over fifty years, having a tan when pregnant is the clients choice and not one you should make!


Q: Can you spray tan someone with eczema, dermatitis or psoriasis?

A: If suffering from Eczema, dermatitis, or psoriasis it is permitted to spray tan providing the client is not in a classic ‘flare up’ stage. a suitable moisturiser over the driest -areas will prevent total absorption of the product and give the best results.


Q: What causes a client to have no colour after her spray tan ?

A: There can be a number of variables that can impact such as:

1.    Rapid tans mean you can shower early and sometimes there is an expectation that the colour will be fully developed after one or two hours, when the tan is still developing up to 12 hours in some cases until full colour is evident.
2.    The client has expected to see instant colour upon showering and not waited for the full development time.
3.    hormonal changes caused through medications, drugs, illness  and more can negatively impact on a clients tan. In extreme cases the tan may not even take.
4.    The client had a rapid tan and instead of lightly rinsing off the bronzer they scrubbed it off removing the tan which continues to develop underneath.